Login issues Irisplus CM and Innovi CM

Incident Report for Irisity

Resolved

Dear IRIS+ customer,

At approx. 6 pm CET Sunday 11th of Oct we received indications that a few IRIS+ users had issues logging in to the system.

The issue affected a small subset of users and was traced to an issue in the IRIS+ API.

Per 10.10 am today the issue has been resolved and the affected users can now log in to the system.

Best regards,

The IRIS+ for Central Monitoring team.

Posted Oct 11, 2026 - 18:00 CEST